Terms of Service
Last updated: January 24, 2025
These Terms of Service govern your use of Social Agent's website and services. By using our service, you agree to these terms.
1. Acceptance of Terms
By accessing and using Social Agent's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Social Agent provides AI-powered social media management services including:
- Social media content creation and scheduling
- Multi-platform social media account management
- Analytics and performance insights
- Engagement management and automation
- Content optimization and AI-powered recommendations
3. User Accounts
Account Registration
You must register for an account to use our services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.
Account Termination
We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.
4. Acceptable Use
You agree not to use the service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Distribute spam, malware, or other harmful content
- Engage in fraudulent or deceptive practices
- Attempt to gain unauthorized access to our systems
- Use the service for any illegal or unauthorized purpose
- Harass, abuse, or harm other users
- Distribute content that is defamatory, obscene, or offensive
5. Content and Intellectual Property
Your Content
You retain ownership of all content you upload, create, or share through our service. By using our service, you grant us a limited license to use, store, and process your content solely for the purpose of providing our services.
Our Intellectual Property
The Social Agent service, including its software, design, text, graphics, and other content, is owned by us and is protected by copyright, trademark, and other intellectual property laws.
AI-Generated Content
Content generated by our AI tools is provided to you for your use. You are responsible for reviewing and ensuring that AI-generated content meets your needs and complies with applicable laws and platform policies.
6. Payment and Billing
Our service offers both free and paid plans:
- Free plans have limited features and usage quotas
- Paid plans are billed monthly or annually in advance
- All fees are non-refundable unless otherwise stated
- We reserve the right to change our pricing with 30 days notice
- Failure to pay may result in service suspension or termination
7. Third-Party Integrations
Our service integrates with various social media platforms and third-party services. You acknowledge that:
- You must comply with the terms of service of all connected platforms
- We are not responsible for changes to third-party APIs or services
- Third-party service interruptions may affect our service functionality
- You grant us permission to access your connected accounts as necessary
8. Disclaimers and Limitations
Service Availability: We strive to maintain high service availability but do not guarantee uninterrupted access. The service is provided "as is" without warranties of any kind.
Limitation of Liability: To the maximum extent permitted by law, Social Agent shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
AI Accuracy: While our AI tools are designed to be helpful, we do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs.
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand our practices.
10. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of South Africa.